For individual reservations made directly with Canyon Transportation, cancellations made more than 24 hours before the trip are fully refundable. Cancellations made within 24 hoursĀ of your booked ground transportation service are non-refundable.

Reservation cancellations received within 24 hours are NON-REFUNDABLE but they are transferable to a later date during the season.

For reservations made through and paid to a business partner, please contact them for more information on their cancellation policy.

Discounted Rates are NON-REFUNDABLE

We reserve the right to substitute vehicles on any trip.


When you arrive please check in at the Canyon Transportation desk located to the left of the baggage carousels in the ground transportation area. Then proceed to get your luggage. On SHARED RIDE service, you may have to wait up to 30 minutes once you have your bags.

ConfirmĀ all departure reservations 24 hours in advance.

Remember, with increased airport security, please schedule your departure time at least 3 hours from your scheduled flight time.